Rancang Bangun Sistem Informasi Chatbot Customer Service Akademik Berbasis Enhanced Retrieval Question Answering (ERQA) (Studi Kasus: Universitas Wiraraja). JADE: Journal of AI, Data & Engineering, [S. l.], v. 1, n. 1, 2026. Disponível em: https://journal.denashurya.com/index.php/JADE/article/view/1. Acesso em: 28 oct. 2026.